In memory of our co-founder and CEO, Damon Sullivan

We are deeply saddened by the sudden and unexpected passing of our CEO, Damon Sullivan.

Damon co-founded Concrete in 2007 with an ambitious vision to use his focus on customer experience to deliver actionable insights to companies of all types and sizes. Under his leadership, Concrete served industry leaders like Amazon, Boeing, Dell, Facebook, Google, HP, Intel, Jaguar Land Rover, and Nike, as well as DARPA and the DOD. At one point, 6 out of 10 companies from Fortune's Most Admired Companies List were among our clients.

He had an uncanny way of showing instant value by helping clients see a different perspective. No challenge was too complex for Damon to tackle enthusiastically. He was an advocate for the customer and for user experience, putting people first in both business and his personal life.

As a leader, he helped build a company that provided for many people and families for nearly two decades. He was an incredible mentor to his co-founders and emphasized putting the needs of our team first.

Concrete was an early pioneer that helped shape the UX industry. We pledge to continue Damon's mission to “Keep it human.” We’ll honor his legacy by using our customer insights, software design, and video storytelling services to help clients build trust and create higher-value relationships with their customers.

Damon Sullivan, you may be gone but you will never be forgotten.